Frequently Asked Questions
Everything you need to know about our authentic Irish knitwear and heritage craftsmanship.
What makes your wool different from standard knitwear?
We use 100% natural wool, including soft Merino and traditional Worsted, sourced for its durability and warmth. Our designs feature authentic Irish Aran stitching patterns, each carrying historical significance and superior insulating properties.
How should I care for my Aran wool garment?
To preserve the natural fibers and shape, we recommend hand washing in lukewarm water with a mild wool detergent. Never tumble dry; instead, reshape the garment while damp and dry flat on a towel.
Do you offer international shipping?
Yes, we ship our authentic Irish knitwear globally. Shipping costs and delivery times vary by destination, but most international orders arrive within 7 to 14 business days.
How do I know which size to choose?
Our garments generally follow a classic fit. We provide a detailed size guide on every product page with specific measurements for chest width and length to help you find your perfect match.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
Are your products ethically produced?
Sustainability is at our core. Wool is a renewable, biodegradable fiber, and we work closely with local suppliers and craftspeople in Ireland to ensure ethical manufacturing practices and minimal environmental impact.